For Optomate Touch practices

Online booking that understands optometry.

Your practice, your brand, your patient data. Not someone else's platform with your name on it. Integrates directly with Optomate Touch — automated bookings, reminders, recalls and feedback all in one place.

Your reception desk will breathe easier. Your diary will fill faster.

Why practices choose us

It's your booking page. Not ours.

Your brand, your colours, your domain. Patients see your practice — not a third-party marketplace where your competitors are listed right next to you.

Fewer no-shows, fewer gaps

Patients get SMS and email reminders before every appointment in Optomate — however it was booked — and can confirm or reschedule with a tap. Recall sequences bring overdue patients back before they drift to a competitor.

Give your reception team their morning back

No more phoning tomorrow's patients one by one. No more exporting recall lists and uploading them somewhere else. Reminders, recalls and feedback happen without staff intervention.

Patient data stays in your Optomate

Nothing sensitive is stored outside your practice. Patient data passes through in real time but is never saved centrally. Your Optomate database remains the single source of truth.

Features

Built for the way optometry actually works.

Designed by an optometrist who uses it every day. Not a generic booking tool adapted for healthcare.

Smart booking

Books appointments the way an experienced receptionist does — decades of front-desk experience built into the scheduling logic. Patients are correctly identified as new or returning, and only age-appropriate appointment types are offered. Durations stay in sync with Optomate. Shared resources like visual fields can't be double-booked. No unfillable gaps left in the diary. Especially useful for practices with complex appointment books.

Native Optomate integration

Connects directly to Optomate Touch via the official API. Appointments, patients, optometrists and availability — all live. No sync delay, no duplicate data, no import/export.

Reminders with confirmation

SMS and email reminders go out before every appointment in Optomate — whether booked online, at the front desk, or over the phone. Patients confirm, reschedule or cancel with a single tap, and the change goes straight back into Optomate.

Recall sequences

Overdue patients are contacted via SMS and email on a schedule you control. Multi-step follow-ups across channels make sure no one falls through the cracks.

Post-visit feedback

After an appointment, patients receive a link offering two equal options: leave a Google review or send private feedback. No sentiment gating, no review steering — designed with AHPRA advertising guidelines in mind.

Multi-branch

Multiple locations under one booking page with cross-branch patient detection. Patients don't need to know which branch they belong to — the system figures it out.

Compare

More than just a booking page.

Most online booking platforms handle appointments and stop there. Your Booking handles what happens before and after too.

Typical platform Your Booking
Online booking Book only Book, reschedule and cancel
Appointment reminders Only for appointments booked through them Every Optomate appointment, however it was booked
Patient recalls Manual list upload each time Automatic multi-step sequences
Post-visit feedback Sentiment-gated, not AHPRA-compliant Equal Google + private paths, AHPRA-compliant by design
Patient identification Patient account required, data stored on their platform Match against Optomate — no account, no data stored
Optomate integration Availability + booking only Booking, rescheduling, cancellation and recalls
Branding Platform-branded directory Fully white-label, your domain, your brand
How it works

Three pieces. One seamless system.

A lightweight setup that respects your data, your brand, and your existing Optomate configuration.

1

Install the agent

A small Windows service runs on the practice PC. Outbound-only connection. No inbound ports, no firewall changes.

2

Brand your booking page

Upload your logo, pick your colours, set your hours and appointment types. Your branded page goes live on its own subdomain.

3

Patients book online

Existing patients are recognised. New patients register. Appointments go straight into Optomate — no double-entry, no sync delay.

"Running side by side with a major competitor in the same practice, every appointment booked through Your Booking is correct. Zero rescheduling, zero front-desk rework."
— Live production use at an independent optometry practice
Introductory pricing

Introductory pricing. Free 30-day trial.

Launch rates for early adopters. Every trial includes the full suite — booking, reminders, recalls and feedback — free for 30 days. No credit card required. All prices are per branch, per month, excluding GST.

Platform

Online booking with native Optomate integration

$54 /month
Additional branches $34/month each
  • Online booking, reschedule and cancel
  • Smart patient identification
  • Full Optomate Touch integration via API
  • Practice-branded booking page
  • Embed into your existing website
  • Staff dashboard
  • Multi-branch with cross-branch detection
  • Email booking confirmations
Start free trial

Your practice. Your patients. Your Booking.

See it working with real Optomate data. Start a free trial or try the interactive demo — no install required.