For Optomate Touch practices

Online booking, built for optometry.

Native Optomate integration. Patient data stays in your practice. Designed by an optometrist who uses it every day.

Why practices choose us

Everything an optometry practice needs, nothing it doesn't.

Purpose-built for independent optometry. Not a generic booking platform squeezed into healthcare.

Right appointment, every time

Patients are identified first, then shown only the appointment types appropriate for them — new, recent, or inactive. No more wrong-type bookings creating rework for the front desk.

Patient data stays on-premise

A lightweight agent relays requests to Optomate in real time. Nothing sensitive is stored in the cloud — important for practices handling health records under Australian privacy law.

Smart scheduling

A naive booking system drops every new appointment into the earliest open minute, leaving small 15-minute gaps scattered across the day that can't fit a standard eye test. Our slot engine understands your full mix of appointment types and packs them tightly, so those gaps never get created in the first place.

Native Optomate integration

Reads directly from your existing Optomate Touch system. No sync, no duplicate data, no import/export. Appointments, patients, optometrists and availability — all live.

More bookings, fewer gaps

Smart scheduling packs more patients into each day instead of leaving 15-minute dead zones. Recall links drop patients straight onto the right appointment type — no wrong-length bookings, no confusion, no abandoned flows. And automated follow-ups make sure nobody slips through the net.

Hours of reception time back

Patients book, reschedule and cancel themselves — without a phone call. Reminders go out automatically the day before. Recalls chase overdue patients on their own schedule. All the work that used to fill a morning happens quietly in the background.

Practice-branded

Every practice gets their own branded booking page — colours, logo, fonts, and a custom subdomain or domain. Embed seamlessly into your existing website. Patients never leave your brand.

Simple setup

A lightweight Windows agent. Outbound-only connection, no firewall changes, no special hardware. Install, sign in, and go live the same day.

Real staff workflows

Built-in dashboards for daily appointments, call queues, recall lists and SMS search. Everything reception needs to handle the day, without flipping between tabs.

How it works

Three pieces. One seamless system.

A lightweight architecture that respects your data, your brand, and your existing Optomate setup.

1

Install the agent

A small Windows service runs on the practice PC. Outbound-only connection. No inbound ports, no firewall changes.

2

Brand your booking page

Upload your logo, pick your colours, set your hours and appointment types. Your branded page goes live on its own subdomain.

3

Patients book online

Existing patients are recognised. New patients register. Appointments go straight into Optomate — no double-entry, no sync delay.

“Running side by side with a major competitor in the same practice, every appointment booked through Your Booking is correct. Zero rescheduling, zero front-desk rework.”
— Live production use at an independent optometry practice

Ready to see it in action?

We'll walk you through the booking flow, the staff dashboard, and the reminders add-on — using your own Optomate data if you like.