For Optomate Touch practices

Online booking, built for optometry.

Native Optomate integration. Patient data stays in your practice. Designed by an optometrist who uses it every day.

Why practices choose us

Built for optometry. Not adapted from something else.

Purpose-built for independent optometry practices using Optomate Touch. Not a generic booking platform squeezed into healthcare.

More bookings, fewer gaps

Smart scheduling packs your day tight instead of leaving dead zones. Recall links drop patients onto the right appointment type. Automated follow-ups make sure nobody slips through the net.

Hours of reception time back

Patients book, reschedule and cancel themselves. Reminders go out automatically. Recalls chase overdue patients on schedule. Staff dashboards handle daily appointments, call queues, and SMS search — no tab-flipping.

Patient data stays in your Optomate

Nothing sensitive is stored outside your practice. Patient data passes through in real time but is never saved centrally. Your Optomate database remains the single source of truth.

Features

Everything an optometry practice needs, nothing it doesn't.

Smart patient identification

Patients are identified first, then shown only the appointment types appropriate for them — new, recent, or inactive. No more wrong-type bookings creating rework for the front desk.

Native Optomate integration

Reads directly from your Optomate Touch system. No sync, no duplicate data, no import/export. Appointments, patients, optometrists and availability — all live.

Automated reminders & recalls

SMS and email reminders sent before appointments with patient confirmation. Multi-step recall sequences bring overdue patients back — across SMS, email, letter, and telephone channels.

Post-visit feedback & reviews

After an appointment, patients receive a feedback link offering two equal options: leave a Google review or send a private message to the practice. Builds your online reputation while capturing honest feedback.

Practice-branded

Your own branded booking page — colours, logo, and fonts. Embed into your existing website and all patient links stay on your domain. Patients never leave your brand.

Multi-branch, built in

Multiple locations under one booking page with automatic cross-branch patient detection. Patients don't need to know which branch they're registered at — the system figures it out. Not bolted on, not a workaround.

How it works

Three pieces. One seamless system.

A lightweight architecture that respects your data, your brand, and your existing Optomate setup.

1

Install the agent

A small Windows service runs on the practice PC. Outbound-only connection. No inbound ports, no firewall changes.

2

Brand your booking page

Upload your logo, pick your colours, set your hours and appointment types. Your branded page goes live on its own subdomain.

3

Patients book online

Existing patients are recognised. New patients register. Appointments go straight into Optomate — no double-entry, no sync delay.

“Running side by side with a major competitor in the same practice, every appointment booked through Your Booking is correct. Zero rescheduling, zero front-desk rework.”
— Live production use at an independent optometry practice

Your data. Your brand. Your time. Your Booking.

We'll walk you through the booking flow, the staff dashboard, and the reminders add-on — using your own Optomate data if you like.